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Virtual Cards

Overview

Virtual cards are displayed in an application or website and used to make online purchases. On the Highnote platform, all cards start as virtual cards.

Highnote supports issuing virtual cards on the following card networks:

  • Mastercard
  • Visa

This guide provides guidelines for designing card art for virtual cards.

Card art templates

Card art templates are used to help guide you with your card design. Highnote provides specific card art templates based on your card product's card network, vertical (prepaid, debit, credit, etc.), and Partner Bank.

Contact the Highnote implementations team for access to a card art template for your card product.

Design guidelines

Card art must follow specific guidelines for approval by Highnote and Partner Banks. Some guidelines apply to all virtual cards, while others apply only to cards issued using Visa or Mastercard. Refer to general and card network-specific guidelines when designing card art.

General guidelines

The following general design guidelines apply to all virtual card designs:

  • If you plan to issue a physical card, the corresponding virtual card design should be an exact replica of the physical card design.
  • We recommend displaying virtual card designs on a neutral background.

Mastercard guidelines

card-virtual-mc.svg

The following guidelines apply to card products issued on the Mastercard network:

Card elementGuideline
Mastercard branding/logoRequired on the visible side of the card design
Minimum display sizeFor replicas of physical cards: 54 pixels wide. For abstracted designs: 36 pixels wide.
16-digit Mastercard PANRequired on the visible side of the card or close to the digital card image
CVC 2Required on visible side of the card or close to the digital card image
Expiration datesRequired on visible side of the card or close to the digital card image
“Debit” product identifierRequired for consumer debit and prepaid cards
“Business debit” product identifierRequired for commercial debit and prepaid cards
Cardholder nameRequired
Issuer name/logoRequired
Customer service contact informationRequired
Bank issuing statementRequired
Marketing materialsRequired
ChipProhibited
Magnetic stripeProhibited
HologramProhibited
Signature panelProhibited
Card source informationProhibited

Visa guidelines

card-virtual-visa.svg

The following guidelines apply to card products issued on the Visa card network:

Card elementGuidelines
Visa branding/logoRequired on the visible side of the card design
“Visa Virtual”, “Virtual Card”, or “Virtual” product identifierRequired; the first letter of each word must be capitalized, with all other letters in lowercase
16-digit Visa PANRequired
Cardholder nameRequired
Expiration dateRequired
CVV2Required
“Limited Use” disclaimerRequired
Bank issuing statementRequired
Marketing materialsRequired
Embossed personalization featuresProhibited
Magnetic stripeProhibited
ChipProhibited
HologramProhibited
Signature panelProhibited
Visa International Service Center telephone numberProhibited

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