Home / Issuing / Card Design
Digital Wallets
Tokenized cards are provisioned to digital wallets such as Apple Pay or Google Wallet. Before a card product may be utilized with a digital wallet, you must work with Highnote to ensure all aspects of the program are in order, properly formatted, and approved to facilitate tokenization by the issuing bank and the payment network.
Card Art controls how your tokenized card will appear in digital wallets, and the Payment Networks maintain separate standards in addition to general guidelines.
- Digital wallet providers will round corners of Card Art and Icon images. Do not round the corners of these images as it will result in “double rounding”.
- Only absolute pixels, not the image resolution (e.g., 72ppi), are relevant.
- Card Art should represent the physical card, but it must not be an actual picture of a physical card.
- Do not include shading or any three-dimensional elements in your tokenization assets.
- Card Art must not include any of the following variable elements (not even examples):
- Cardholder name
- PAN
- Expiration date
- Labels describing embossed/printed attributes
- Representations of magnetic stripe or EMV chip contacts
- Static pictures of dynamic elements such as holograms
Background
- PNG (up to 3MB) file type
- Hex color format
- 1536 x 969 pixels
Logo
- SVG (up to 1MB) or PNG (up to 3MB) file type
- Hex color format
- 1372 x 283 pixels
Icon
- PNG image
- Hex color format
- 100 x 100 pixels
Product Identifier
For commercial debit card products, the card art must contain the "Business Debit" identifier.
- Product identifier can appear anywhere within the dotted line
- Maximum size for SVG files is up to 1MB
- Maximum size for PNG files is up to 3MB
- Download product identifier - Mastercard
Images
Background
The background serves as the general backdrop for your card.
- SVG or PNG format
- Maximum size for SVG files is up to 1MB
- Maximum size for PNG files is up to 3MB
- Hex color format
- 1536 x 969 pixels
Logo
The logo represents your company and appears on top of the background.
- SVG or PNG format
- Maximum size for SVG files is up to 1MB
- Maximum size for PNG files is up to 3MB
- Hex color format
- 1372 x 283 pixels
Icon
The icon appears in notifications from Digital Wallets.
- PNG format
- Maximum file size: 3MB
- Hex color format
- 100 x 100 pixels
Colors
Colors must be submitted in hex code format.
- Background color: Used when no background card art is available
- PAN color: Controls how the number appears over the background
- Card description color: Controls how the description appears in the digital wallets
Company Information
Provides key contextual information to your customers.
- Terms and Conditions
- URL to access full text
- Privacy Policy
- URL to access full text
- Long Description: Used for display in Digital Wallets
- Short Description: Used for mobile device notifications
- Customer Service Contact Information
- Your company’s Customer Service phone number
- Your company’s Customer Service email address
- Your company’s Customer Service website URL
Images
Card art
The image must contain the issuing bank, the network, and your company logo. This is the image that will be displayed on the wallet.
- PNG format
- 1536 x 969 pixels
- Maximum file size: 4MB
Icon
The icon appears in notifications from the digital wallets.
- PNG format
- 100 x 100 pixels
- Maximum file size: 4MB
Colors (Visual Appearance Keys)
Submit these in hex format (e.g. rgb(23, 122, 235)).
- Background color: Used when no background card art is available
- Foreground color: Used for values such as the PAN and other variable elements
- Label color: Controls how labels for variables will appear (e.g. “Expiration Date:”)
Company Information
Provides key contextual information to your customers.
- Terms and Conditions
- Full text in .txt format
- URL to access full text
- Privacy Policy
- URL to access full text
- Contact Name: The name of the issuing bank
- Long Description: Used for display in digital wallets
- Short Description: Used for mobile device notifications
- Customer Service Contact Information
- Your company’s Customer Service phone number
- Your company’s Customer Service email address
- Your company’s Customer Service website URL
Colors
- Mastercard format: Hex code
- Visa format: Hex code
- Background color: Used when no background card art is available
- PAN text color: Controls how the number appears over the background
- Card description color: Controls how the description appears in the digital wallets
Company Information
- Terms and Conditions
- URL to access full text
- Privacy Policy
- URL to access full text
- Customer Service Contact Information
- Your company’s Customer Service phone number
- Your company’s Customer Service email address
- Your company’s Customer Service website URL
Following approval and authorization, Highnote will work alongside you to test your tokenized card before production. The testing process involves tokenizing whitelisted cards with each wallet provider you plan to support to ensure the tokenized cards and notifications appear as desired.