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When an Account Holder believes that they did not receive the goods and services they paid for, they may dispute the amount of a Clearing Transaction Event. Card networks, such as Visa and Mastercard, have strict rules and timing associated to responding and investigating disputes. It can be difficult to keep track of these rules and monitor activity on a Payment Card or Financial Account for potential fraud.
Highnote provides you with a Disputes Intake team that:
As a part of the overall Disputes process, Highnote also provides monitoring and reporting back to the sponsor bank on your behalf.