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Product Updates

Jul 31, 2026

Updates

Dashboard

  • Issuing Verification Response Details Added AVS, Postal Code, CVV, and PIN response rows to verification transaction event detail.

API

Jul 17, 2026

Updates

Dashboard

  • Issuing Card Transaction Event View Improved the unified transaction search Card tab to default to event-level rows with per-event Merchant, Account Holder, Type, Status, Created On, and Amount columns.

API

Jul 10, 2026

Updates

  • Acquiring Payment Transaction Date Range Filter Added an advanced filters dropdown with a date-range filter to the Acquiring Payment Transactions list.
  • Issuing Always Use Latest Version on Velocity Rules Added the Always Use Latest Version selector to the Velocity Transfer Rule and Velocity Check Rule attachment forms.

API

Documentation

Jul 3, 2026

Updates

Dashboard

  • Issuing Product Tooltip Added a hover tooltip showing the full card product name when the displayed name is truncated.

API

Documentation Updates

Jun 26, 2026

Updates

Dashboard

  • Issuing Generic Name Card Personalization The Virtual Card Profile create form now supports the GENERIC_NAME and UNIQUE_GENERIC_NAME personalization types. Selecting either reveals a Generic Name field whose value (e.g., CARDHOLDER) prints on the Track 1 cardholder line and submits via personalizationValue.

API

Documentation

Jun 19, 2026

Updates

Dashboard

  • Issuing Bulk Merchant Category Code Entry Added bulk Merchant Category Code (MCC) entry to the spend-rule builder. They accept comma-separated bulk entry of allowed and blocked merchant category codes; pasted codes are validated against the known MCC list before they're added.
  • Money Movement Wire Requests on Merchant Accounts Added Submit Wire Request to merchant settlement and merchant funding accounts, which extends the dashboard wire-request flow beyond funding-class issuing accounts.

API

Deprecated

Jun 12, 2026

Updates

Dashboard

  • Issuing Mastercard Fleet Enhanced Data Added the Mastercard Fleet enhanced-data section to clearing events on transaction details. The transaction-event detail page now renders Mastercard Fleet enhanced data on clearing events, surfacing the fleet and fuel line-item fields carried on the clearing event.
  • Money Movement Crypto Funding Activity Added crypto funding events to the financial account activity list. The financial account activity list now renders crypto funding events, showing "Crypto Funding" with the funding provider as a subtitle.
  • Money Movement Wire Transfer Webhook Subscription Added a Wire Transfers category to the webhook subscription picker. The webhook target subscription catalog and the events-history filter now include a Wire Transfers "Completed" entry, letting you subscribe to wire-transfer completion notifications.
  • Money Movement Instant Transfer On-Hold States Added rendering for Instant Network Transfer on-hold states. The Transactions list and the instant-transfer status pill now display the on-hold states ON_HOLD_AWAITING_NETWORK and ON_HOLD_AWAITING_RESOLUTION for Instant Network Transfers.

API

  • Acquiring Merchant Acceptors Released the merchant acceptors query surface as generally available. The merchantAcceptors list query and the merchantAcceptors connection on the Merchant type are now available in the production API for retrieving the merchant acceptors associated with a merchant.
  • Acquiring Held Authorization Event Added CardPaymentAuthorizationHeldEvent to the payment transaction event timeline. The PaymentTransactionEvent interface now has a CardPaymentAuthorizationHeldEvent implementor, surfacing authorizations placed on hold together with a holdReason, so a held authorization is observable on the transaction timeline.
  • Acquiring Merchant Funding Account Feature Added the merchant funding feature to the financial account features union. FinancialAccount.features now includes MerchantFundingFinancialAccountFeature, and MERCHANT_FUNDING was added to FinancialAccountFeatureType for filtering, so accounts carrying the merchant-funding feature surface it via the API.
  • Issuing Reward Redemption Failure Reasons Added new failure reason codes for reward redemption. The RewardPointsTransferFailureReasonCode enum now includes INSUFFICIENT_FUNDING_ACCOUNT_BALANCE, REDEMPTION_CONFIGURATION_NOT_FOUND, REDEMPTION_CONFIGURATION_ID_OR_POINT_VALUE_REQUIRED, ACCOUNT_NOT_ACTIVE, and TRANSFER_AMOUNT_NOT_POSITIVE, giving more specific failure detail on reward redemptions.
  • Issuing Reward Redemption Idempotency Added support for a client-supplied idempotency key on the reward redemption mutations. The reward redemption mutations now accept an optional idempotencyKey input, letting you safely retry a redemption without double-processing.
  • Money Movement Wire Transfer Completed Notification Added the wire-transfer completed notification event. A WIRE_TRANSFER_COMPLETED_EVENT notification now fires when an inbound wire transfer completes and funds are available, delivered as a WireTransfer webhook event.
  • Money Movement Instant Transfer On-Hold Statuses Added on-hold statuses to the Instant Network Transfer status enum. The InstantNetworkTransferStatus enum now includes ON_HOLD_AWAITING_NETWORK and ON_HOLD_AWAITING_RESOLUTION, distinguishing a transfer held pending network settlement from one held pending final resolution.
  • Money Movement Crypto Account Features Added crypto funding and receiving features to the financial account features union. FinancialAccount.features now includes CryptoFundingFinancialAccountFeature and CryptoReceivingFinancialAccountFeature, surfacing crypto funding and receiving account features that the API previously dropped.
Jun 5, 2026

Updates

Dashboard

  • Issuing Acquirer Reference Number Added the Acquirer Reference Number to payment card transaction details. The payment card transaction detail page now displays the acquirerReferenceNumber, providing a network reference for reconciling a transaction across systems.
  • Issuing Fee Schedule Charge Types Enhanced the Fee Schedule detail page to display fees with multiple charge types. The Fee Configurations table on the Fee Schedule detail page now renders every variable and fixed charge rule per configuration, including subsequent-tier charges, instead of only the first of each.

API

  • Acquiring Pricing Rule Frequency & Trigger Added a MONTHLY frequency value and a RECURRING trigger value for pricing rules. The PricingRuleFrequency enum now includes MONTHLY (evaluated monthly), and the PricingRuleTrigger enum now includes RECURRING (triggered on a recurring schedule), supporting monthly and recurring pricing-rule evaluation.
  • Acquiring Business Services Released the Business.services surface as generally available. The Business.services field is now available in the production API, returning the services a business is set up for through the BusinessService interface and its Merchant, Payfac, Iso, and FinancialAccountHolder implementations.
  • Acquiring Payfac on Merchant Relationship Added the payfac node to the merchant–payfac relationship. MerchantPayfacRelationship now exposes a payfac: Payfac field, resolving the payfac in the relationship directly rather than by ID.
  • Acquiring Transaction Batches Released the transaction batches surface as generally available. The transactionBatches query, the closeTransactionBatch mutation, and the TransactionBatch type are now available in the production API for retrieving and closing acquiring settlement batches, including the owner union of Merchant and Payfac.
  • Acquiring Merchant Acceptors Added the ability to retrieve a merchant's merchant acceptors. The API now exposes a paginated merchantAcceptors list query and a merchantAcceptors connection on the Merchant type, returning the merchant acceptors associated with a merchant.
  • Issuing Unactivated Account Status Added UNACTIVATED to the financial account status enum. The public FinancialAccountStatus enum now includes UNACTIVATED, so financial accounts in the unactivated window report that state instead of a null status.
  • Issuing Reward Redemption to Financial Account Added redeemRewardsToFinancialAccount for redeeming reward points into a financial account. The new redeemRewardsToFinancialAccount mutation redeems accrued reward points to a destination financial account, returning a RewardPointsTransferPayload.
May 29, 2026

Updates

Dashboard

  • Issuing Reversal Settlement Impact Added the settlement-impact indicator to reversal transaction-event details. The reversal transaction-event detail page now shows the settlementImpact field, indicating whether a reversal reaches settlement (true) or released an authorization without settling (false).
  • Money Movement Money Movement Account Details Updated the Financial Account detail page to hide actions that don't apply to Money Movement accounts. The Financial Account detail page now hides the Cards, Authorized Accounts, and Disputes tabs and related actions for Money Movement accounts (such as RTP settlement and instant-transfer accounts), where they don't apply.

API

  • Issuing Balance Notification Accounting Direction Added accounting direction to balance notification events. BalanceNotificationEvent now exposes an accountingDirection: AccountingDirection field, aligning balance notifications with the debit/credit direction convention used by transfer events.
May 8, 2026

Updates

Dashboard

May 1, 2026

Updates

Dashboard

  • Issuing Country Selector on Physical Card Orders The Physical Card Order and Group Order forms now have a Country dropdown, enabling US Territory shipments (PR, GU, VI) end-to-end with matching state and country codes.
  • Issuing Authorized User Transactions Tab The authorized-user detail page now embeds a Transactions list scoped to the Authorized User's payment cards.
  • Money Movement Prefunded Advance + Customer Fee Transfer Purposes The account to account (A2A) transfer purpose dropdown and the inter-financial-account transfer activity filter now surface PREFUNDED_ADVANCE, PREFUNDED_ADVANCE_REPAYMENT, and CUSTOMER_FEE.
Apr 24, 2026

Updates

Dashboard

  • Issuing DBA and Legal Name Added DBA (Doing Business As) and Legal Name to business account listings and the business account holder header.
Mar 13, 2026

Updates

Dashboard Updates

  • Issuing Transactions Added Full Name Response Code to payment transaction details
  • Issuing Transactions Added Issuer Account Name Verification to Transaction details
  • Issuing Transactions Added token details to Transaction details
  • Issuing Digital Wallets Added requesterIdentifier, tokenType, and sourceEntryMethod fields to Digital Wallet Token simulation form
  • Issuing Digital Wallets Added expirationDate, last4, and requesterIdentifier to Digital Wallet Token details

Documentation Updates

Mar 6, 2026

Updates

Dashboard Updates

  • Issuing Instant Payments Added push/pull indicators to Instant Payments for Visa Direct OCT/AFT and Mastercard MoneySend Payment/Funding.
  • Issuing Instant Payments Added failure reason and status pill for Instant Payments.
  • Issuing Authorized Users Added Authorized User indicator to Financial Accounts.

Documentation Updates

Feb 27, 2026

Updates

Dashboard Updates

  • Issuing Authorized Users Updated the All Cards view to show when payment cards are issued to Authorized Users
  • Issuing Forms Added token provisioning constraints to the Digital Card Profile form; and added postal code to the Physical Card Profile form

Documentation Updates

Feb 13, 2026

Updates

Dashboard Updates

  • Acquiring Disputes Added a new dispute category "Customer Dispute" & deprecated "Merchant Dispute"
  • Issuing Spend Rules Added new Amount rule for First (set of) Transactions(s)

Documentation Updates

Feb 6, 2026

Updates

Dashboard Updates

  • Issuing Settlement Added Instant Settlement Transaction Event to the Dashboard activity list.
  • Issuing Transactions Updated INT details to show "Merchant Fee" for the Fee label.
  • Issuing Financial Account Added Account Type and an Account Status filters to the Financial Account.

Documentation Updates

Jan 30, 2026

Updates

Dashboard Updates

  • Issuing Wire Transfers Added the ability to report an incoming wire transfer and view details
  • Issuing Suspense Accounts Added Suspense Account ledgers to the Balance page
  • Issuing Check Payments Added the ability to display and view check images
  • Issuing Instant Payments Fixed amount details and list views of Instant Network Transfers

Documentation Updates

Jan 23, 2026

Updates

Dashboard Updates

  • Issuing ACH Originated Added ability to fund out originated ACH from a financial account.
  • Issuing Adjustment Event Added Adjustment filter to Card Transactions > Event Type.
  • Issuing Instant Network Transfer Added support for Instant Network Transfer IDs to all search fields.

Documentation Updates

Jan 9, 2026

Updates

Dashboard Updates

  • Issuing Added ability to enter $0 for amount-based rules and 0 for count-based rules.
  • Issuing Added ability to combine transaction count limits with dollar amount thresholds when creating velocity risk rules.
Dec 19, 2025

Updates

Dashboard Updates

  • Issuing Transaction Adjustments Added ability to filter on network transaction adjustments.
  • Issuing Document Review: Fixed the document review modal so that it shows the document that the user actually clicks rather than the most recent IN_REVIEW document.

Documentation Updates

Dec 12, 2025

Updates

Dashboard Updates

  • Issuing Authorized Users: Added logic to only display programs with authorized users on Authorized User tabs.
  • Issuing Applications: Added an indicator on the Application Documents tab if there are associated docs.
Dec 5, 2025

Updates

Dashboard Updates

  • Issuing Transaction Search: Added support for transaction ID tx_ in search.
  • Issuing Spend Rules: Improved user experience for transaction spend rule results.
  • Issuing Transaction Adjustment: Fixed display issue on adjustment transaction events.
Nov 21, 2025

Updates

Dashboard Updates

  • Issuing Spend Controls Added ability to paginate through Spend Rules and Velocity Controls on the Create Velocity Rule form.
Oct 31, 2025

Updates

Dashboard Updates

  • Issuing Authorized Users: Moved Authorized Users List to a new Relationships tab.
  • Issuing Application Details: Added inscribe score back to the application detail.
  • Issuing Group Card Orders: Fixed group card orders list column labels.
  • Credit Adding Promo Plan: Added ability to allow Adding Promo Plan to existing Credit Product.
  • Acquiring Merchant Form: Added Valid URL Explanation to Merchant Subscriber Pre-Approval Form.
Oct 24, 2025

Updates

Dashboard Updates

  • Credit Scheduled Payments: Added ability to make recurring or one-time payment for a variety of amounts and schedules.

Documentation Updates

Oct 17, 2025

Updates

Dashboard Updates

  • Issuing Notifications: Added Account Holder Provisioning Workflow notification events to be enabled/disabled on a notification target.
  • Issuing Digital Card Profile: Added sourceEntryMethods to the detail page.
  • Issuing Credit: Added the ability to waive interest for a credit card transfer.
  • Acquiring Transactions: Added transaction counts for each transaction state.
Oct 10, 2025

Updates

Dashboard Updates

  • Issuing Applications: Redesigned application detail pages to support multiple identity and document scenarios within a single application: (1) organized business and person entries in a tabbed view, and (2) displayed requests and applicant details hierarchically.
Oct 3, 2025

Updates

Dashboard Updates

  • Issuing Transactions: Added seconds and milliseconds to the event time label on the Transactions timeline.
  • Issuing Verification: Added card verification to payment transaction lifecycle steps.
Sep 26, 2025

Updates

Dashboard Updates

  • Issuing Adjustments: Added a new manual Adjustments page, accessible from the Transactions timeline.
Sep 12, 2025

Updates

Dashboard Updates

  • Acquiring Transaction Timeline: Updated Transaction Timeline to support manual adjustments
  • Issuing Spend Controls: Exposed all spend and velocity rules on Transaction details page
  • Issuing Wallet Details: Updated digital wallet token provider to be multi-select
Aug 29, 2025

Updates

Dashboard Updates

  • Issuing Transactions: Added display of all activity at the accountholder level
  • Issuing Transactions: Added display of manual adjustments for payment transactions
Aug 22, 2025

Updates

Dashboard Updates

  • Acquiring Transactions: Added city and state to Transaction details page
  • Acquiring Transactions: Added Transfer failure reason on Transaction timeline
  • Issuing Transactions: Added 3DS verification information to Transaction details page
  • Issuing Applications: Added ability to copy address and open in Google maps from a card application
Aug 15, 2025

Updates

Dashboard Updates

  • Acquiring Instant Payments: Added the ability to view a list of instant payments within our transaction search and view their details.
  • Issuing Account Holder Search: Added the ability to search across all your account holders and authorized users using numerous tags and filters.
  • Issuing Prepaid Billing Statement: Added the ability to generate billing statements for prepaid/debit programs.
Aug 8, 2025

Updates

Dashboard Updates

  • Issuing Transaction Fees: Updated fees UI to an accordion to hide/show detailed fees
  • Issuing Wallet Tokens: Added Token Request Decline Reason to the Token Details Page
Jul 18, 2025

Updates

Dashboard Updates

  • Dashboard UI Surcharge Fees: Added surcharge fees to transaction detail pages
  • Dashboard UI Authorized Users: Exposed program/product rule results for Authorized Users
  • Dashboard UI Check Status: Updated check delivered status to completed

API / SDK Updates

Jul 3, 2025

Updates

Dashboard Updates

  • Issuing Configure Authorized User: Added the ability to configure spend rules for Authorized Users in the Dashboard

API / SDK Updates

Jun 13, 2025

Dashboard Updates

  • Issuing Authorized Users Search: Added the ability to search for authorized users, as well as view and filter under an organization
  • Issuing Authorized User Card Owners: Added the ability to view authorized users on the Payment Card Funding page
Jun 6, 2025

Updates

Dashboard Updates

  • Acquiring Processor Response Code: Added processor response code to the Transaction details page
  • Issuing ACH Holds: Added ACH On Hold Status to the Transfer details page
  • Issuing Amount Validation: Added validation support when inputting amounts
  • Credit Billing Statements: Improved billing statement pagination and made other Dashboard fixes

Other Updates

May 30, 2025

Dashboard Updates

  • Acquiring MCC Filtering: Added ability to filter Merchant Category Codes by code number or partial name
  • Issuing ACH Holds: Exposed ACH hold statuses on Dashboard
  • Issuing Business Account Holder Form: Added middle name for Primary Authorized Person on Create Business Account Holder form
  • Credit Interest Rate Precision: Fixed decimal precision for interest rates
May 16, 2025

Dashboard Updates

  • Acquiring Transfer Status: Added transfer status to transaction payment timeline
  • Acquiring Merchant App Required Fields: Labeled required fields in merchant application
  • External Disputes Role: Added a new role for Disputes Mgmt External Agency
May 2, 2025

Dashboard Updates

  • Issuing Network Risk Score: Added Network Risk Score to the Transaction Detail pages
  • Issuing Identity Risk Score: Added Identity Risk Score to the Application Detail page
  • Issuing Spend Rules: Added days within account/card creation spend rules
  • Credit Billing Statements: Added new fields to billing statements
  • Credit Variable Interest Rates: Added support for variable interest rates
Apr 25, 2025

Updates

Dashboard

  • Issuing ACH Aggregation Limit Transfer Rule: Added ACH Aggregation Limit Transfer Rule
  • Issuing Dispute Details: Added transaction details to the Dispute Detail page

API/SDK

Mar 28, 2025

Updates

Dashboard

  • Issuing PIN Response Code: Added PIN Response Code to transaction details

API/SDK

Mar 21, 2025

Updates

Dashboard

  • Issuing Repayments Transfer Filter: Added new transfer filter types for Repayments
  • Issuing External Profile: Added external profile id to card profile detail page
  • Issuing Do Not Honor: Added a Declined status for when Advice Response Code is Do Not Honor
  • Issuing Reissue Card Form: Updated Reissue Card Form to Include ReissueReason and LostCardDate

Other

Feb 24, 2025

Acquiring Product Launch

You can now accept transactions with Highnote! We added the ability to create an acquiring product, accept transactions, view metrics, and more. You can also apply to go live with Highnote acquiring through the dashboard as well. This is just the beginning with many more acquiring feature rollouts planned throughout the upcoming year.

Other Updates

  • Added legal entity address and business description fields to business account holder
  • Updated AVS language on transaction detail
  • Added CardPaymentClearedEvent and CardPaymentClearingFailedEvent
  • Display report date are always in PST
  • Removed Repayments tab due to subscriber confusion
  • Fixed card expiration dates to be only month and year
  • Updated application denial reasons
  • Added Credit Product Application Freeze and Fraud alert notifications
  • Fixed mobile navigation usability bugs
  • Hide cardholder details if none are available
  • Fixed Copy ID on Ledger page
Nov 1, 2024

Product Updates

  • Added support for blocked spend rules to be conditional rules on velocity rules
  • Added additional document upload session context for verification failures on applications.
  • Added the ability to view memo and credit score reason codes
  • Added credit and charge feature in card product settings page
Oct 11, 2024

Update Application Information

Added the ability to view requested identity updates on an application and the changes that have been applied to an identity.

Other updates

  • Added Notification Events for Account Holder Identity Document Requests
  • Added Processing Type to Ledger Entries views
Sep 27, 2024

Validate Shipping Addresses

Added the ability to validate shipping addresses for physical card orders and group orders:

Dispute Filters

Added the ability to filter the disputes table by Created On, ID, and Status, with more coming in the future:

Other updates

  • Added the ability to suspend and un-suspend Financial Accounts
  • Added the ability to leave notes on a Financial Account
  • Added the ability to transfer funds from one Financial Account to another Financial Account
  • Added the ability to open a case to initiate a credit limit change on a financial account for credit programs
  • Added the ability to view webhook signing keys on a notification target
  • Added pagination to the Card Profile Sets table
  • Added Visa Fleet Authorization Data to the Transaction Details Page
  • Updated Transactions list to display "Refund Authorization & Clear"
Aug 29, 2024

ACH v2 notification events are now available. ACH v2 notification events were created to simplify ACH transfer events and notifications on the Highnote platform.

Highnote's legacy ACH notification events are still supported. Using the legacy ACH notification events will not impact your integration's functionality or performance.

For more information about ACH v2 notification events and guidance for upgrading to the new events, see the Events Reference.

Aug 26, 2024

Product updates

  • Added "Inactivity" application status pill for applications denied due to account inactivity
  • Fixed Rewards bug that caused negative zeros on rewards ledgers
Aug 12, 2024

Added new spend rules to dashboard

Added Card Terminal Capability and PAN Entry Mode spend rules to dashboard:

View spend rule version on transaction detail page

Other updates

  • Added the ability to close all payment cards when closing an account
  • If an application is denied due to inactivity, the dashboard status will display "Denied - Inactivity"
Jul 29, 2024

Issue a new card during transaction dispute

When submitting a dispute case in the Highnote dashboard, you can now issue a new card within the same flow.

Other updates

  • Improved the user experience for creating MCC-based authorization controls
  • Display additional BIN info on card profile sets
  • Disable the "Disputes" button in the dashboard if a transaction is declined
Jul 15, 2024

Resolve fraud alert and credit freezes for credit applications

The dashboard now supports resolving fraud alerts and credit freezes for credit applications. For more information on credit report inquiries, freezes, and fraud alerts, see Credit report inquiries.

Other updates

  • "Created at" time and date is always in Eastern Time (ET) for Transfers page
  • Added "requested authorized amount" field for declined Acquiring transactions
  • Exposed PIN details and updated at date/time in dashboard
  • Acquiring SDKs and guides released
Jul 1, 2024

Validate addresses

Highnote now integrates with the Google Maps Address Validation API to verify that all physical addresses are properly formatted, valid for identity verification and CASS-certified. For more information, see Validate shipping address.

Updates to the account activity page

The account activity page shows Pending and Posted transactions, and has tooltips for each section to explain what kind of transactions fall into each category.

Other updates

  • Added new point-of-service details to transaction events
  • Fixed "Set Credit Limit" form bug
Jun 18, 2024

You can now simulate credit report freezes and fraud alerts for credit card products that perform credit report inquiries. For more information, see Simulate Underwriting Decision.

Jun 17, 2024

Redeem rewards from the dashboard

You can now redeem rewards for statement credit from the dashboard. To offer rewards, you must contact support@highnote.com to request that the feature be enabled for your card product. For more information on rewards, see the Rewards guides.

Filter card orders

You can now filter individual and group card orders by:

  • BIN
  • Last 4
  • Order Status
  • Shipping Date
  • Shipping Method
  • Payment Card Personalization
  • Payment Card Status
  • Account Holder ID
  • Card Profile Set ID
  • Group Order ID
  • Physical Payment Card Order ID

Other updates

  • Added risk rule results on the transaction detail page
  • Added returned transfer tags to the dashboard
  • Added Tag and Arroweye shipping options to the dashboard for card orders
Jun 3, 2024

New layout for card orders

All information about card orders and payment cards can now be found on the cards page of the dashboard. This page now features tabs to provide an easier-to-use interface for viewing card information and card orders.

Manage rewards from the dashboard

You can now use the dashboard's test environment to create a rewards program, redeem rewards, and adjust reward points. This feature must be enabled for your card product by the Highnote team. For more information, see Rewards basics.

Other updates

  • Surfaced interest rate on the financial account detail page for credit card products
  • Add an email to notification targets in the dashboard
  • Delinquency amount displayed in the dashboard for credit card products
  • Added an indicator to the transaction detail page to show "all spend rules passed"
  • Related card profile sets are now displayed on a card profile detail page
May 17, 2024

New layout for account holder page

The account holder page now features tabs to provide an easier-to-use interface for viewing objects associated with an account holder:

View cutoff times for reports

Reports now have a cutoff time of 5PM PT or 12AM UTC. These cutoffs are available in the API, and can be viewed in the Reports page of the dashboard:

Other updates

  • Added support for minimum payments for ACH transfers
  • Surfaced "Owner" on financial account pages
  • Surfaced BIN assignment on card profile sets
  • Surfaced "Source Funding Account" for financial accounts with on-demand funding
  • Added SCRA and MLA to financial account page
  • Added support for variable credit plans
  • Support for 3+ decimal places in amount fields
Mar 18, 2024

Dashboard Home Page Redesign

We've redesigned the Dashboard Home page to display summary metrics for your card program.

For more information, refer to the following resources:

Mar 15, 2024

Dashboard Enhancements

The Highnote dashboard now supports the following enhancements when creating Merchant Category Code (MCC) spend rules:

  • Displays the MCC number
  • Allows for bulk input of comma-separated MCCs
  • Searching and filtering by merchant category name or number

Feb 14, 2024

Counter Offers

Highnote now supports counter offers and secured deposits. With the counter offer feature, if an account holder’s creditworthiness does not qualify them for the card product they applied for, you can offer them an alternative card product.

Coupled with the secured deposit feature, you can use counter offers to offer a secured deposit card product alternative. This feature unlocks unparalleled flexibility and accessibility for your card program.

For more information on each feature, refer to the following guides:

Feb 1, 2024

Dashboard Enhancements

The following enhancements have been added to the Highnote dashboard:

  • View the authorization control results for transactions failed due to spend or velocity controls
  • View limit, current balance, and remaining balance for financial account velocity balances
Jan 18, 2024

You can now generate Fleet enhanced data summary reports using the Highnote API and dashboard. This report contains all level 2 and 3 enhanced data sent by Visa and Mastercard for cleared fleet transactions. For more information, see Fleet Enhanced Data Summary Report.

Jan 12, 2024

You can now use the Highnote API to retrieve summary metrics for your card products' applications and transactions. For more information, see the Summary Metrics guide.

Dec 27, 2023

The Highnote platform now supports card profiles, which house options related to the appearance and performance of payment cards. With card profiles, you can offer your customers different payment card designs, as well as support varying point of sale (POS) behavior capabilities, all within a single card product. Contact the Highnote team for more information on implementing card profiles.

Dec 14, 2023

Highnote now offers consumer credit card products, which you can utilize to issue lines of credit to your person account holders. The consumer credit card product requires your account holders to make a minimum payment by their billing cycle due date and allows you to assess interest charges on their revolving balances. For more information on creating consumer credit card products, see the Consumer Credit Quick Start Template.

Nov 10, 2023

You can now simulate the creation and resolution of dispute and chargeback cases on your card product in the Test Environment. These simulations enable you to test your integration, along with the notification events associated with dispute cases, provisional credit state changes, and the financial account activity related to disputes, chargebacks, and the issuance and revocation of provisional credits. If you have an existing card product in the Test Environment, please contact support@highnote.com to configure your product for disputes and chargebacks.

In the Live Environment, Highnote will continue to manage the intake and processing of disputes and chargebacks on your card product.

Oct 19, 2023

Highnote now supports Mastercard Fleet Card Products. You can use the Transaction Simulation tool to simulate Mastercard Fleet Transactions in the Test Environment. For more information, see Simulate Fleet Transactions.

Oct 3, 2023

Three additional fee activity types are now supported: Inactivity, Cash Withdrawal at Point of Sale, and Over-the-Counter Cash Withdrawal. For more information, see Fee Activity Types.

Sep 27, 2023

Highnote now offers a Consumer Charge card issuing solution. You can issue lines of credit to US Person Account Holders that require them to pay their statement balance in full by each billing cycle's due date. For more information, see the Consumer Charge getting started guide.

Aug 2, 2023

Highnote now supports transferring funds between internal Financial Accounts in real time. This includes transfers from Product Funding Accounts to Account Holder Financial accounts, peer-to-peer transfers, and more. For more information, see Transfer between Financial Accounts.

Jul 19, 2023

You can now use Highnote's Reporting feature to generate reports, check report statuses, and download reports. You can generate up to three reports per day. For more information, see Using Reports.

Jul 14, 2023

You can now close a Financial Account in the Test Environment to simulate account status changes and the associated events so you can notify your Account Holders of their closed Financial Account. Highnote will continue to handle account closure processes in the Live Environment for your Card Product.

Jul 12, 2023

Highnote now offers a Document Upload SDK to collect identity verification documents from Account Holders when a Card Product Application enters manual review. This allows you to seamlessly embed a UI for document upload collection into your customer onboarding experience.

Jun 14, 2023

Highnote recently added search capabilities to Authorized Users, allowing you to utilize a node query to find Authorized Users. You can also query for an Authorized User to determine critical details such as the billing address associated with the Card issued to the Authorized User.