Add Funds to an Account
Financial accounts hold payment card balances. The funding source for a financial account differs depending on your card product vertical.
The following table provides an overview of the funding source for each card product vertical:
| Product Vertical | Funding Source |
|---|---|
| Debit | Funded using originated ACH transfers from an account holder's verified external bank account or non-originated ACH transfer |
| Charge | Funded by the credit limit, which is backed by your product funding account balance |
| Secured charge | Funded using secured deposits sent via transfer from an account holder's verified external bank account |
| Fleet | Funded by the credit limit, which is backed by your product funding account balance |
| AP automation | Funded using non-originated ACH transfers |
| Prepaid | Funded using internal Highnote transfers from your product funding balance |
| Payroll | Funded via external payroll or non-originated ACH transfers |
Note: Card product cancelation periods and risk and compliance reviews can impact transfer timelines.
The following table outlines the different transfer methods used for funding a financial account, and their associated timelines:
| Transfer Method | Timeline |
|---|---|
| Originated ACH | Three to five business days |
| Originated next day ACH | One to three business days |
| Originated same day ACH | One to two business days |
| Non-originated ACH | Three to five business days |
| Internal Highnote transfer | Instant |
Originated ACH transfers have specific cutoff times for processing. Initiating a transfer after the specified cutoff time may result in additional processing time.
- Originated next day ACH: If a transfer is initiated before 4 PM EST, it will be processed by the bank the following business day. If initiated after 4 PM EST, the transfer will be processed two business days from initiation.
- Originated same day ACH: If a transfer is initiated before 2 PM EST, the bank will process it the same day. If initiated after 2 PM EST, the transfer will be processed the following business day.
All originated ACH transfer methods have a required three business day hold period once the transfer has been initiated and is processing.
To retrieve a financial account ID, you can query the API using an application ID. Use the following query to find a financial account ID:
To add funds to a Highnote financial account, use one of the following methods:
- Non-originated ACH: Use this method for API automation and payroll card products
- Originated ACH: Use this method for debit card products
- Transfer from product funding account: Use this method for credit and charge card products
Warning: The Highnote test environment lets you explore the platform features and functionality. It is intended for experimenting, building integrations, and training your team.
To ensure the security of your real-world data, please do not use production data in the test environment. Production data includes sensitive information like customer details, financial data, or personally identifiable information (PII).
Use only dummy or test data explicitly created for testing purposes in the test environment.
In the live environment, non-originated ACH transfers are initiated by account holders. In the test environment, you can simulate a non-originated ACH transfer to fund a financial account using the following mutation:
To pull funds from an external bank account via an originated ACH transfer, your account holder must connect a verified external account.
Once an account holder connects a verified external account, refer to the following guidelines for adding funds using originated ACH transfers:
- For the
fromFinancialAccountIdfield, use the verified external account ID. - For the
toFinancialAccountIdfield, use the account holder financial account. - Optional - Use a boolean to request the transfer to use same day ACH.
Use the following mutation to initiate an originated ACH transfer:
Some prepaid card products may require using your product funding account to fund an account holder's financial account. Use the following input variables to ensure money is moving in the correct direction:
toFinancialAccountId: Account holder's financial account IDfromFinancialAccountId: Product funding account ID
Use the following mutation to initiate a transfer from your product funding account:
You can inform Highnote that a WireTransfer or Non originated fund load has been sent. Once the information has been reviewed, the funds will be applied to the FinancialAccount.
Call initiateAddWiredFundsToFinancialAccount with a FinancialAccount ID, memo, and amount to start a wire fund load request.
You must specify a memo. This should be the same memo that appears in the bank account when the wire transfer occurs.