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Add Funds to your Balance
Card products have an underlying financial account referred to as the product funding account. Like all financial accounts, the product funding account has its own associated set of ledgers. The types of ledgers for your product funding account differ based on your card product's verticals.
Funding your product funding account differs for Live and Test Environments:
- Live Environment: Your product funding account has an account and routing number, and may be funded via wire transfer from an external bank account.
- Test Environment: You can Simulate Funding your Balance via Wire Transfer to test your integration.
The role of your product funding account is dependent on your card product vertical. The following table provides an overview of each card product vertical and its associated product funding account role:
| Card Product Vertical | Product Funding Account Role |
|---|---|
| Prepaid debit | Covers negative balances in account holder financial accounts and issues provisional credits |
| Charge | Backs the line of credit issued to financial accounts |
| Secured charge | Backs the line of credit issued to financial accounts |
| Fleet | Backs the line of credit issued to financial accounts |
| AP automation | Provides funds to account holder financial accounts via funds load |
| Prepaid | Provides funds to account holder financial accounts via funds load |
| Payroll | Provides payroll advance, covers negative balances in account holder financial accounts, and issues provisional credits |
The speed and cost of transfer methods varies. The following table outlines the differences in transfer methods, speeds, and costs for Product Funding Accounts:
| Transfer Method | Speed |
|---|---|
| Wire Transfer | Same Business Day |
| Intra-Highnote Transfer | Instant |
In the Live Environment, you will initiate a wire transfer outside of Highnote, which does not require your product funding account ID. You do need your product funding account ID to execute intra-Highnote transfers to a product funding account.
In the Test Environment, you can simulate a wire transfer using your product funding account ID. You can find your product funding account ID using one of the following methods:
- Login to the Highnote Dashboard and open the Balance tab for your card product. Click Product Funding Account and copy the ID from the top-right of the Financial Account page.
- To retrieve your product funding account ID using the Highnote API, run the following query using your card product ID as a variable. The query results will return an account with a typename of
ProductFundingFinancialAccountFeature. The ID field for this account is your product funding account ID.
In the test environment, you can simulate a wire transfer to fund your product funding account using the following mutation:
You can use a node query to find incoming and outgoing wire transfers. The direction of a wire transfer is defined as follows:
- Incoming: Money is coming into a Highnote financial account via wire transfer.
- Outgoing: Money is leaving a Highnote financial account via wire transfer.
Wire transfer reversals occur when a wire transfer has been reversed by Highnote's support team. In the event of a wire transfer reversal, a memo is left on the wire transfer to state the reason for the reversal. The direction of a wire transfer reversal is defined as follows:
- Incoming: An incoming wire transfer has been reversed by the Highnote support team.
- Outgoing: An outgoing wire transfer has been reversed by the Highnote support team.
Use the following node query to find an incoming wire transfer reversal:
Use the following node query to find an outgoing wire transfer reversal:
To unload funds from a financial account, you can transfer funds to your product funding account balance using the following mutation. For input variables, use the following IDs:
toFinancialAccountId: Product funding account IDfromFinancialAccountId: Account holder's payment card financial account ID